THE British public have asked Ofgem if it could perhaps, as the official regulator, stop energy suppliers overcharging customers instead of just warning them about it.
The response follows Ofgem’s latest advice that energy companies are continuing to overcharge customers whenever possible, which is a terrible shame but what can you do.
Tom Logan, from Hitchin, said: “If Ofgem is a watchdog, then it’s one that comes to you the next morning to say there were burglars in last night, they’ve completely cleaned out the whole house and it saw the whole thing but didn’t bother to bark.
“What exactly is the point of telling me I’m being overcharged? What should I do, stop using gas and electricity until the suppliers capitulate to my demands?”
An Ofgem spokesman said: ““Regulatory powers? Yes, we do have some of those, but I don’t think we’d really want to actually use them.
“We’re not bullies. Not like those awful energy companies.”
