A TECH support worker cannot believe the lack of basic computer knowledge people today have, he has confirmed.
IT desk manager Joe Turner gets upwards of 50 calls a day from people who would be entirely capable of fixing their own problems if they just learned the basics.
He said: “Most offices have been entirely computerised for more than 30 years. But still I deal with so-called senior employees every day that don’t even know how to flush their server-side cache. It’s frankly nauseating.
“It’s as if they’re not interested in learning a bit of code to help themselves. They should give it a try. It’s far more rewarding than ‘running a importation business’ or whatever.
“If everyone just tried to deal with a damaged DLL file, I could spend less time on the phone and more time having in-depth discussions about the best series of Farscape.
“But they’re all wilfully ignorant. Half the time they can’t even follow simple instructions and I have to take over their screen, and they act like it’s voodoo that the mouse pointer’s moving on its own. They sicken me.”
Hayes added: “I lied about having good interpersonal skills on my CV. As long as I can reset their passwords when they forget them every other day nobody gives a shit.”