THE teenage girl working in New Look today is in direct in contact with the CEO and will pass on all your thoughts on how the retailer should be operated, she has confirmed.
Nikki Hollis, aged 19, of New Look in Leamington Spa has almost complete control over which lines are stocked, which sizes are available and pricing so is the ideal person to approach with any issues.
She said: “I was scanning and folding a customer’s purchases when she upbraided me on our ‘unflattering’ summer lines and yes, she had definitely come to the right person on that.
“She also said that our Coventry branch had more choice, and that this one needed more people on the till as she’d been queueing for four minutes. Again, two issues well within my remit.
“My next customer tried to negotiate a discount on a T-shirt because of a make-up stain, and of course all part-time New Look staff are expected to involve themselves in haggling. It’s just part of the job.
“Finally, I was told I should be ashamed that our white denim skirt wasn’t available in a size 20, and I agreed that I certainly should be as I was personally responsible for that decision. Received and understood.
“I’m going to have a lot to tell our managing director about in our next face-to-face meeting. Oh wait, that won’t happen because he doesn’t know who the fuck I am and doesn’t care.”